Trudell Trailers

Customer Comments

Since 1971, our goal at Trudell Trailers has been to provide our customers outstanding service, superior value and expert advice. Please read comments from our customers and judge for yourself.

"We have done business with Trudell Trailers since 1998 and are very happy with both their Trailers and their Service. They handle problems in a timely manner and everyone we deal with is friendly and helpful. Ron (Vandermause) is great with whether we are ordering New Trailers or working thru problems with any Trailer we already own"... Rob Helbach - Owner, Kraze Trucking LLC, Amherst Junction, Wisconsin

"I am confirming our latest order for Air Ride Trailers and want you to know how much we appreciate the level of service we receive when dealing with Trudell Trailers - Milwaukee. The speed with which Katie (Villarreal) and the Parts Department react to getting parts to our shop has enabled us to keep equipment in first rate shape with minimum downtime. In those instances where we have brought our trailers to your repair shop, the turnaround time has always met or exceeded our expectations. I would also comment on your sales representative, Jim Lampe, who was especially helpful in our most recent purchase. Jim's understanding of W&A Distribution's operation and his willingness to insure a customer gets the right product, irrespective of the sale, sets your company apart from the many of other suppliers. His knowledge of the industry, the Great Dane® trailer options and component parts, and the characteristics of our specialized freight, makes Jim a valuable resource as we modified and upgraded our trailer specifications. The quality of the Great Dane® Trailer and Trudell Trailers obvious commitment to build a friendly and experienced support team provides us the confidence to continue our long established relationship. It is truly a pleasure doing business with your company"... John Anderson - Vice President, W&A Distribution Services, Inc. -Fort Atkinson, Wisconsin

"I have been using Trudell Trailers Service Department for many years and am thoroughly pleased with both the cooperation that I get, as well as the timely service they provide. Your Service Department is willing to "think outside the box"… and find many cost-effective solutions to my problems. The Great Dane® brand has been very good to work with on building the quality equipment needed to move this industry ahead. I have purchased Great Dane® Trailers for over 20 years with few issues and none that were not resolved. Your Sales Department certainly has many knowledgeable people who are willing to listen to the customer and then work with Great Dane® to build the products that the customer needs to operate a profitable company"... Herman Miller - Green Bay, Wisconsin

"Sargento Foods initially engaged in a business relationship with Ken Trudell and Trudell Trailers in 1974 with the purchase of one Great Dane® Trailer, as a test comparison to other providers. This, by far, was not the last trailer purchased. I realized the product quality and equipment longevity Great Dane® offered to the transportation industry… and have since made Great Dane® brand our standard specification. With that said, like food products, quality equipment is critical to Sargento Foods to maintain a high level of customer satisfaction and timely delivery of our products. With the assistance of our excellent company drivers, a great in-house maintenance staff and Great Dane® equipment, we are able to perform at a 99.2% level of "On Time Delivery" year-over-year. Like Sargento Foods, this type of scorecard is impressive and allows Great Dane® to be known as an industry leader as well. In closing, I would be remiss not to acknowledge the many dedicated individuals throughout Trudell Trailers and the Great Dane® organization for their assistance over these many years with specifications, new technology, introductions, warranty, repairs, etc. It has been a pleasurable relationship and I look forward to Trudell Trailers and Great Dane® meeting our company trailer needs for many years after I leave my position"... Danny Buss - Fleet Operations Manager, Sargento Foods, Inc., Plymouth, Wisconsin

"I work very closely with the good people at Trudell Trailers on a daily basis… and consider them more as family friendships than a vendor relationship. They have always exceeded our expectations and been professional and quick in responding to all of our questions and high standard needs. In reflecting on our long history... it is easy to express the sincere appreciation of the relationships I enjoy at Trudell. From earlier days dealing with Ken Trudell when both of our respective organizations were smaller; to now dealing with quality people such as Rich Hilgendorf, Jeff Hendzel, Jeanette Tarkowski, Frank Turriff, Jack Johnson and Rick Smith, I am pleased with the partnership we have created and both prosper from"... Gene Liebe - Fleet Maintenance Supervisor, Sargento Foods, Inc., Plymouth, Wisconsin

"Trudell Trailers has been a partner with us from the beginning. Tom Hoffmann listens to our needs and specs our trailers right-on to match our requirements. Tom & Trudell Trailers are honest, straightforward and excellent vendors. Trudell Trailers' operation as a whole is a crucial part in our trailer parts inventory. Eighty percent of our trailer fleet has been purchased through our long-term salesman, Tom Hoffmann, and we are pleased with our relationship and look forward to growing our business with Trudell in the future"... Mike Kreilkamp - VP Maintenance, Kreilkamp Trucking, Inc.

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